Expedited Shipping and Cut off Times
Orders with expedited shipping (UPS Next Day, Two Day, etc) will usually be processed same day if purchased before 3PM Eastern time. USPS Priority Mail does not have a guaranteed delivery time, and while we make a best effort to get them out the same day, processing can take up to 72 hours for orders taken Friday evening - Monday.
If you need an item by a certain deadline, please e-mail email@example.com.
Import Fees, Duties, Taxes
We are a US based company and collect sales tax in the states we are required to. If you live in a state where we do not collect sales tax, it is your responsibility to remit the appropriate amount of tax.
If you are outside of the US and are subject to import fees, customs, etc, they are your responsibility.
Aside from expedited shipping methods (see above), we will make a best effort to use the shipping method you have chosen. Conditions which we cannot guarantee the same method will be used:
- Item must ship from a location that doesn't support the shipping method due to stock (ie different warehouse)
- Customer has underpaid for the shipping method chosen, but there is an alternative method where we do not have to ask the customer to pay an additional shipping fee
If you MUST have a specific shipping method, please leaves notes in the order AND contact us directly. When in doubt, please contact us BEFORE you order (firstname.lastname@example.org).