Use our automated start a ticket chat to reach us about your order or make an inquiry on a product.  Include any information which could be helpful to us like order number, vehicle make / model, and/or links to products.  Calling is the least preferred method as we are usually busy filling orders or manufacturing items.

Start a Ticket

Order Processing Information

StickerFab is a SMALL three person team which includes the owner.  If we are answering e-mails, the phones, texts, chat, etc, we are not able to work towards fulfilling your order so we spend most of our time doing these activities.  For shipping and fulfillment notes, please see the following link:

https://www.stickerfab.com/policies/shipping-policy

This link is on every single product page and the bottom of every page.  Many confirmation e-mails contain ETAs as well.

Mailing Address

13240 N Cleveland Ave Ste 5-6
North Fort Myers, FL 33903

Text

904-878-0023

NOTE:  We are only a three person team.  Please use e-mail as your first point of contact and leave a text if they miss your e-mail or the matter is URGENT.  Thank you so much!

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FAQ

Click each question below to expand and view the answer.

Where can I find installation instructions?

Most StickerFab products include written instructions, photos, and many also include installation videos right on the product page. Please check the same page where you added the item to your cart first, as that is usually the fastest way to get what you need.

What information should I include when contacting StickerFab?

To help us assist you faster, please include your order number, full name, vehicle year, make, model, trim, and links to the product(s) you are asking about. If you are reporting a problem, photos are extremely helpful. Your email address may not always match the one used on the order, so order details help us find it quickly.

What is the best way to contact you?

Email or the contact form is the best way to reach us. We are a small three-person team, so phone calls are the least preferred method. Text is available for urgent matters, but email should be your first point of contact whenever possible.

How long does it take to process an order?

Processing time can vary depending on the item, current order volume, and time of year. Many StickerFab products are made or prepared in batches, so total delivery time includes both processing time and shipping time. For the most accurate order timing, please review the shipping policy and any ETA information included on the product page or in your order confirmation email.

Do you offer rush processing or expedited shipping?

Some orders can be shipped faster depending on the item and shipping method selected at checkout. Please note that not every item is eligible for rush handling. If you need something by a specific date, contact us before ordering and include the product link so we can let you know what is realistic.

My tracking says “In Transit, Arriving Late.” What should I do?

Carrier delays do happen. If your tracking has not updated in 5 days, please contact us. We try to avoid sending replacements too early because delayed packages often still arrive.

What if my package is lost, damaged, or marked delivered but I do not have it?

If you added Route Package Protection at checkout, that is usually the fastest and easiest way to resolve shipping-related issues. Route allows claims for qualifying lost, stolen, or damaged-in-transit packages, including domestic packages with no tracking updates for 7 days, delivered-but-missing packages after 5 days, and damaged packages with supporting evidence. Claims generally must be filed within 30 days of the tracking update or delivery date, depending on the issue. Route does not cover simple delays on expedited shipping if the package still arrives undamaged.

If your order did not include Route, please contact us and include your order number, tracking information, and any photos that may help. We will still help review the issue, but claims without Route may take longer because they usually require more manual review and carrier follow-up.

Can I return my order?

Please contact us before starting a return so we can review the situation and help determine the best next step. Items generally need to be returned in the same condition they were received, and altered or partially used items may not qualify. Custom items may not be eligible for return simply because you changed your mind.

What if my item arrived wrong, damaged, or does not match the listing?

Please contact us and include photos. If the product does not match the listing or there is a legitimate issue with the order, we will review it and determine the best resolution. Please do not throw the item away before contacting us.

Can I cancel my order?

We will do our best, but cancellations are not always possible once an order has moved into fulfillment or has already been sent to a supplier, manufacturer, or shipping queue. If we are unable to stop it in time, the order would then fall under the return policy.

What temperature is best for installing vinyl overlays or decals?

The best installation temperature is generally between 70 and 90 degrees Fahrenheit, with about 24 hours to cure. If it is warm outside, keep the vehicle out of direct sunlight during installation so the vinyl does not become too soft or stretch too easily. In colder weather, install in a warm garage and use controlled heat in small amounts if needed. Many of our install videos include additional recommendations.

Do you answer pre-sale product questions?

Yes. If you are unsure about fitment, color, material, or shipping timing, send us the product link along with your vehicle details and we will do our best to help before you place the order.